bajiok believes that gambling should always be a source of entertainment — never a source of stress, financial harm, or personal difficulty. Our responsible gaming programme gives every player in Bangladesh the tools, information, and support needed to stay in control and play safely.
Six pillars of the bajiok responsible gaming programme — designed to keep every player in Bangladesh safe, informed, and in control of their gaming activity at all times.
Access to the bajiok Platform is restricted to adults aged 18 years and above. We enforce mandatory age verification for all players before any real-money deposit or withdrawal is processed. No exceptions are made under any circumstance.
Set your own daily, weekly, or monthly BDT deposit cap directly from your bajiok Account dashboard. Limit reductions are applied immediately. Increases take effect after a 7-day cooling-off period so you always have time to reconsider.
Enable in-session alerts that notify you when you have been actively playing for a period of your choosing. Time awareness is a simple but powerful responsible gaming tool — knowing how long you have been playing helps you make better decisions.
Need a short break from gambling? Activate a time-out period of 24 hours, 7 days, or 30 days. During an active time-out, your bajiok Account is suspended from all real-money activity. You cannot deposit, bet, or access casino games until the period expires.
If you feel that gambling is having a serious negative impact on your life, you can request a self-exclusion of 6 months, 1 year, 3 years, or a permanent exclusion. Self-exclusion is applied across your entire bajiok Account and cannot be reversed during the chosen period.
Our dedicated player support team is available around the clock, every day of the year, including during Eid, Pohela Boishakh, and national holidays. If you are concerned about your gambling habits or someone else's, reach out at any time via the contact details on this page.
Every bajiok player can access the following responsible gaming tools directly from the Account settings panel. No lengthy process — most tools take effect within minutes of being activated.
Set a maximum BDT amount you can deposit within a daily (24h), weekly (7-day rolling), or monthly (calendar month) window. Once your limit is reached, further deposits are blocked until the window resets. You can reduce your limit at any time with immediate effect. Increasing your limit requires a 7-day waiting period.
Cap the total amount you are willing to lose within a defined time window. Once your loss limit is reached, your Account is automatically blocked from placing further bets or casino wagers for the remainder of that period. Loss limits are an effective way to prevent chasing losses, which is one of the most common signs of problem gambling.
Set a maximum session duration so that you are automatically logged out of your bajiok Account after a chosen period of continuous play. Session limits help prevent extended unplanned gaming sessions and give you regular natural breakpoints to reflect on your activity.
Activate a short-term suspension of your Account for 24 hours, 3 days, 7 days, or 30 days. During a time-out you cannot log in to your bajiok Account for any real-money activity. Existing pending withdrawal requests that were submitted before the time-out are not affected and will be processed as normal.
For longer-term breaks, request a self-exclusion of 6 months, 1 year, 3 years, or permanent closure. Once a self-exclusion is active, it cannot be reversed or reduced before the chosen end date. Any available balance at the time of self-exclusion can be withdrawn via the standard withdrawal process. To request self-exclusion, contact the bajiok support team at [email protected].
The table below summarises how each deposit limit tier works at bajiok. All amounts are in Bangladeshi Taka (BDT).
| Limit Type | Window | Minimum | Effect of Reduction |
|---|---|---|---|
| Daily Deposit Limit | Rolling 24 hours | ৳500 | Immediate |
| Weekly Deposit Limit | Rolling 7 days | ৳2,000 | Immediate |
| Monthly Deposit Limit | Calendar month | ৳5,000 | Immediate |
| Limit Increase | Any window | — | After 7-day cooling period |
Every player must complete identity and age verification before their first real-money deposit. This ensures the 18+ restriction is enforced at the point of Account activation, not just at registration.
Deposit, loss, and session limits are enforced by the bajiok Platform automatically. Once a limit is reached, the relevant action is blocked without requiring any manual intervention from the player or support team.
Requests to increase an existing limit are subject to a minimum 7-day review period. This prevents impulsive decisions made in the heat of a gaming session from immediately overriding a pre-set responsible gaming commitment.
Once a self-exclusion has been activated, it cannot be cancelled or shortened by the player or by the support team during the chosen exclusion period. This makes self-exclusion a credible commitment device rather than a nominal one.
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling is becoming harmful. If several of these apply to you or someone you know, it is important to take action.
Answer the following questions honestly. If you answer "Yes" to three or more, we strongly encourage you to use the responsible gaming tools available on your bajiok Account or to contact our support team for guidance.
If your self-assessment suggests that gambling may be causing harm, take one or more of the following steps immediately:
bajiok operates a strictly enforced 18+ policy. No person under the age of 18 may register an Account, make a deposit, or participate in any real-money gambling activity on the Platform. The following measures are in place to support this commitment.
During KYC verification, every player is required to submit a valid government-issued photo identification document confirming their date of birth. Accounts that cannot be verified as belonging to an adult aged 18 or above are suspended until verification is completed or closed if verification fails.
If you share a device or household with younger family members, we recommend installing a parental control application on shared devices and keeping your bajiok Account credentials private. Your username and password should never be shared with or accessible to any person under the age of 18.
If a parent or guardian believes that a minor has registered an Account or accessed the bajiok Platform, they should contact the bajiok support team immediately at [email protected]. The Account will be investigated and suspended pending review without delay.
Photo ID required for all players before first deposit. Date of birth is verified against the submitted document by our KYC team. Players must be 18 years or older.
All Accounts require verification of a Bangladesh mobile number registered to an adult. This provides an additional layer of age and identity confirmation alongside photo ID.
Keep your bajiok username and password strictly private. Do not share login details with any other person. Enabling two-factor authentication adds an extra barrier against unauthorised Account access.
Set your limits, stay in control, and enjoy everything bajiok has to offer — from cricket outright betting and live casino games to slots and specialty titles. For adults aged 18 and above only. Play within your means and have fun.